Customer Support Specialist
Role Overview
Serve as the first point of contact for clients, ensuring seamless and supportive operational engagement.
Key Responsibilities
- Provide timely support via email, phone, or chat.
- Assist with onboarding, account maintenance, fund transfers, and settlements.
- Surface recurring issues to product and engineering teams.
Workplace Type
Remote
Employee Type
Full-Time
Experience Level
Associate
Work Experiences ( in years)
0 - 2 years