Operations / Administration Manager
Role Overview
You oversee daily operations, drive scalable processes, and ensure strict regulatory compliance. You lead operational improvements and coordinate cross-functionally to maintain excellent service standards.
Key Responsibilities
- Develop and implement SOPs and compliance frameworks.
- Lead cross-functional coordination between sales, tech, and advisory teams.
- Recruit, train, and mentor operations staff.
- Drive process improvements through technology.
- Analyze operational data, reduce costs, and optimize infrastructure.
Qualifications & Skills
- 5–10+ years in operations management, preferably in fintech or financial services.
- Expertise in financial products, CRM systems, and regulatory frameworks.
- Strong leadership and organizational skills.
Workplace Type
Remote
Employee Type
Full-Time
Experience Level
Manager
Work Experiences ( in years)
5 - 10 years